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Distribution Specialist


Mexico, Naucalpan

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Here in LEGO we collaborate to create an extraordinary brand that inspires children, the builders of tomorrow.

We are looking for a Distribution Specialist who can act as a member of the Distribution team between LEGO stakeholders and our outsourced logistics partners ensuring LEGO products are received, stored and shipped both accurately and timely.


 Operational Support, Customer Service and Stakeholder Management

o Utilizing an end to end mindset, aid operations and proactively interact with 3PL partners ensuring timely receipt and shipment of finished goods. Track monthly service KPI’s.
o Manage daily activities with our 3PL’s to include: daily calls, trouble-shooting, prioritization, external vendor logs, resolution, scheduling, product review certifications, etc.
o Assist Import/Export Manager with toy safety HTS classifications codes, country of origin validation and NAFTA (as requested). Ensure certificates of compliance and compliance labeling rules are adhered to during receipt process.
o Collaborate with Distribution Managers, Transportation Manager, Project Manager and Compliance Managers with distribution initiatives.
o Partner with the Market looking for ways to better service customers through cost or lead time reductions.
o Collection of distribution claims and investigation with relevant parties (carriers, warehouses, customers) and process owners (market operations, distribution teams, finance). Handle claims process with relevant suppliers.

 Reporting and Analysis

o Identify trends and provide insight relative to inventory to include: velocity reports, quality and rework opportunities, OS&D’s, returns, claims and disposals.
o Actively pursue root cause corrective action and disposition with partners.

 Standardization and Processes, Continuous Improvement, Innovation and Project Support.

o Generate and/or support ideas, projects and others through active engagement and process development.
Ensure processes are documented within ARIS and updated as required.

Do you have what it takes?

• Education: BS degree in Business and/or Supply Chain or equivalent work experience.
• Experience: 3-5 years experience in a distribution, supply chain environment, with import experience and/or order management a plus.
• Skills: Understand trade-offs, looking at achieving best possible solution for all. Engage with internal stakeholders in Sales, Marketing and Consumer Insights to better comprehend how/what Operations/Distribution can influence or impact.
• Knowledge: English at advanced, oral and written.



“The LEGO® Group has a saying, “LEGO® before ego”. No one is selfish and you work to drive the business, not your own career. There is open communication and each employee invests time into getting to know their colleagues. “VP of Operations in Americas & Pacific

Additional Details

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